Franschhoek Outrides
Booking Confirmation
Thank you for your payment received. Your booking has been confirmed.
Please familiarise yourself with the directions and travel times to the stables.
Location
Please familiarise yourself with the directions and travel times to the stables. Cape Town traffic can be heavy at times, so we recommend allowing extra time for travel. We want to ensure that you arrive at the stables in a timely and stress free manner so that you can fully enjoy your horse riding experience.
For the easiest navigation, please use Google Maps.
Departure
Please arrive 15 minutes prior to the scheduled departure time to ensure a smooth check-in process and to allow enough time to prepare for the outride.
What to wear?
Long pants, such as denims or trousers, but not too tight.
No dresses, shorts, bikinis or swimwear.
Friction from bare legs and the saddle moving from the horse's natural motion leaves the rider with uncomfortable pinches down the legs.
Sturdy closed shoes or boots - no sandals or flip flops. They're great for vacations, but not for horseback riding.
Flip flops are a safety hazard while riding.
Don't forget your sunglasses, and be sure to bring sunblock in the summer!
Please pack a raincoat, jacket, or windbreaker, as the Cape weather can be unpredictable.
Please ensure that you wear appropriate clothing as stipulated. Failure to do so may result in the forfeiture of your ride at most stables.
The Fine Print No One Reads
Terms and Conditions
- Arrive early. Late arrivals from your scheduled departure time disrupts our operations significantly and negatively impacts clients waiting to start a tour or booked in the next time slot.
- No refunds or rescheduling of trips will be granted for no-shows or late arrivals.
- Rates include an experienced guide on the trail.
- This is an adventure activity, therefore we have a strict no drinking policy prior to the tour. We reserve the right to prevent guests suspected of alcohol consumption from joining the tour.
- Liability: We are not liable for personal injury, death, damage to property or other loss arising from an accident, cancellation, delay, or any other matter beyond our control. Participants must insure against all such possibilities.
- For full terms and conditions as stated on our website, kindly follow this link.
Cancellation Policy
- Cancellations are valid only when received in writing from the participant.
- Cancellation charges are as follows:
- 30+ days: 20% non-refundable deposit of the total fare.
- 15 – 29 days: 60% of the total fare.
- 7 – 14 days: 80% of the total fare.
- 0 – 6 days: 100% of the total fare.
- No-shows, late arrivals, or incomplete activities: 100% of the total fare.
- Cancellation terms may vary during peak seasons.
- If WE cancel the activity due to safety concerns (e.g., heavy rain, lightning, high winds, extreme heat), participants will have the option to reschedule or receive a full refund.